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  • Welcome to B2BINPAY docs
  • Get started
    • Quick start guide
    • Explore the Web interface
  • User guide
    • Wallet management
      • Wallets
      • Transfers
      • Deposits
      • Payouts
      • Events
      • Callbacks
    • Custody
      • Wallets
      • Requests
      • History
    • Staking
      • TRX staking
    • Rates
    • Swaps
      • Wallets
      • Swap
      • History
  • How-tos
    • Manage your profile and system
      • How to change your password
      • How to enable 2FA
      • How to whitelist IP addresses
      • How to access the API
      • How to enable additional AML check
    • Manage your wallets
      • How to create a wallet
      • How to grant access to your wallet
      • How to manage user roles
      • How to restrict access to your wallet
      • How to generate a report on wallet balances
      • How to set withdrawal thresholds
    • Manage your assets
      • How to create a deposit
      • How to create a payout
      • How to create a bank withdrawal
      • How to create an internal transfer
      • How to select the optimal blockchain fee
      • How to speed up your payout by changing the blockchain fee
      • How to whitelist a payout address
      • How to swap funds
      • How to top up or withdraw funds from your Custody wallet
  • API guide
    • API overview
    • Authentication
    • Wallet methods
    • Transfer methods
    • Deposit methods
    • Payout methods
    • Currency methods
    • Rate methods
  • References
    • Key terms
    • User roles
    • Transfer types
    • Currency codes
    • Block explorer list
    • Address types
    • Useful links
  • Troubleshooting
    • Error: No active account found with the given credentials
    • Error: Invalid 2FA code
    • Error: You IP is not whitelisted
    • Unresolved deposits
    • Missing deposits
    • Canceled transfers
    • Unconfirmed transfers
  • Release notes
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  1. How-tos
  2. Manage your profile and system

How to change your password

To change your password, you must have access to your profile.

If you forgot your password and can’t log in to the system, please click Forgot password? on the log in page and proceed with the password resetting procedure.

If you suspect your account has been compromised, immediately contact your B2BINPAY manager.

To change the password:

1

Click your user icon in the upper right corner of the page and select Settings.

2

In the Password section, click the Change password button.

3

In the Set new password popup, enter your current password, then enter and repeat a new password. Mind that the password must meet the following requirements:

  • Latin characters, numbers, and special symbols are allowed.

  • The minimum length is 8 symbols.

  • At least one upper-case character must be used.

4

Click Confirm to apply changes.

Your password has been successfully changed.

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Last updated 5 months ago

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