How to enable 2FA

Important

We strongly suggest that you enable 2FA for better protection of your account.

2FA is a uniquely generated code that you should enter after entering your login and password.

The code can be used only once and should be entered before it expires.

You can use either your email or Google Authenticator for receiving 2FA verification codes. We recommend the latter as it is more reliable, and it will be more difficult for attackers to gain access to your device than to your email.

However, remember that if you lose your device or forget the secret code, you will lose the access to your account. To restore the access, you will have to address your account and provide all the necessary documents to verify your identity. Refer to How to enable 2FA for more information.

  1. Navigate to Control panel > Settings.

  2. Check 2FA enabled, then click Next.

  3. Select a confirmation method out of the two methods that we support:

  • Google Authenticator: download and install Google authenticator application and scan the QR code or enter the secret key to set up your account on your device. After this, you will be able to view the account, and the application will generate a 6-digit code. Enter the code to the Verify code field to complete the set up. Make sure to click the Verify button before the code expires. For the proper verification process, your server time has to be in sync with NTP server to function properly. Google Authenticator app is available in Google Play and AppStore.

  • Email confirmation: your email address will be used to send temporary codes. Please, make sure you have access to your email.

  1. Click Save.