Wallets
Custody wallets are accounts with an additional level of security.
Only users with the Owner role can access this section.
Key points
Custody wallets can be denominated in cryptocurrencies: coins, stable coins, and tokens. Available currencies are specified in the system settings.
You can only create one Custody wallet per currency.
To withdraw funds from a Custody wallet, you must create a request, pass video verification, and receive approval from a Compliance officer.
Withdrawals from Custody wallets can be made to any external address as well as to Merchant or Enterprise wallets denominated in the same currency.
You can top up Custody wallets from your Merchant or Enterprise wallets. For Merchant wallets, conversion is possible. Enterprise wallets must be denominated in the same currency as the target Custody wallet.
Fees are applied for storing funds on Custody wallets. Accumulated commission is calculted daily, based on the tier percentage of stored funds. The commission is charged on the first of each month and for each withdrawal from the Custody wallet.
Wallet list
On this page, you can view a list of all your Custody wallets created in the system.
Click the % button above the table to view the applied commission tiers.
The following information is provided about each wallet:
ID
The unique system identifier of a wallet. This is a link to wallet details.
This value was generated automatically when creating a wallet and can’t be changed.
Currency
The wallet currency.
This value was selected when creating a wallet and can’t be changed.
Balance / Available for withdrawal
The current total balance and the balance available for financial operations.
The available balance is calculated as Balance – Accumulated commission.
Accumulated commission
The fee for storing the funds accumulated to date.
This value is calculated daily, according to the tiers that you can see by clicking the % button above the wallet.
The commission is charged on the first day of each month and when withdrawing funds.
Label
The tag or name assigned to a wallet for easier locating it in the system.
Created at
The date and time when a wallet was created in the system.
Action
In this column, you can click the Funds button to top up or withdraw funds.
Wallet details
To access wallet details, click a wallet ID in the wallet list.
In the upper part of the page, you can find essential information about your wallet — click the chevron icon to expand it:
The wallet identifier, type (
Cfor Custody), and status.The wallet currency.
The total balance.
The balance available for withdrawal (calculated as Balance – Accumulated commission).
The accumulated commission.
The total balance in conversion to USD.
The date and time when the wallet was created.
Wallet settings
In this section, you can view and manage the following wallet settings:
Label
The tag or name assigned to a wallet for easier locating it in the system.
This value is set when creating a wallet and can be changed anytime.
Notification addresses
The comma-separated list of email addresses to which notifications about new transactions are sent.
The list can be changed anytime.
See also:
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