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  • Welcome to B2BINPAY docs
  • Get started
    • Quick start guide
    • Explore the Web interface
  • User guide
    • Wallet management
      • Wallets
      • Transfers
      • Deposits
      • Payouts
      • Events
      • Callbacks
    • Custody
      • Wallets
      • Requests
      • History
    • Staking
      • TRX staking
    • Rates
    • Swaps
      • Wallets
      • Swap
      • History
  • How-tos
    • Manage your profile and system
      • How to change your password
      • How to enable 2FA
      • How to whitelist IP addresses
      • How to access the API
      • How to enable additional AML check
    • Manage your wallets
      • How to create a wallet
      • How to grant access to your wallet
      • How to manage user roles
      • How to restrict access to your wallet
      • How to generate a report on wallet balances
      • How to set withdrawal thresholds
    • Manage your assets
      • How to create a deposit
      • How to create a payout
      • How to create a bank withdrawal
      • How to create an internal transfer
      • How to select the optimal blockchain fee
      • How to speed up your payout by changing the blockchain fee
      • How to whitelist a payout address
      • How to swap funds
      • How to top up or withdraw funds from your Custody wallet
  • API guide
    • API overview
    • Authentication
    • Wallet methods
    • Transfer methods
    • Deposit methods
    • Payout methods
    • Currency methods
    • Rate methods
  • References
    • Key terms
    • User roles
    • Transfer types
    • Currency codes
    • Block explorer list
    • Address types
    • Useful links
  • Troubleshooting
    • Error: No active account found with the given credentials
    • Error: Invalid 2FA code
    • Error: You IP is not whitelisted
    • Unresolved deposits
    • Missing deposits
    • Canceled transfers
    • Unconfirmed transfers
  • Release notes
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  1. How-tos
  2. Manage your profile and system

How to enable 2FA

Use the Google Authenticator app for receiving 2FA verification codes. We strongly recommend that you enable 2FA for better protection of your account.

If you lost your device or forgot the secret code and can’t get access to your account, contact your B2BINPAY manager. Mind that in order to restore access, you’ll be asked to provide all the necessary documents to verify your identity.

To enable 2FA:

1

Click your user icon in the upper right corner of the page and select Settings.

2

In the Two-factor authentication section, activate the Google Authenticator toggle.

3

Download and install the Google Authenticator app from AppStore or Google Play, and then click Proceed.

4

Scan the displayed QR code with Google Authenticator or enter the code manually, and then click Proceed.

5

In the Enable Google Authenticator popup, enter your password and click Confirm.

The 2FA is enabled. Next time you log in, you’ll be asked to enter a 2FA verification code provided via the selected method. Mind that 2FA codes are one-time and time-sensitive.

You can disable 2FA anytime in your profile. To disable, you’ll be asked to provide a valid 2FA verification code.

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Last updated 3 months ago

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