Wallets
Wallets are accounts nominated in crypto. We provide flexible options to customize your wallets and notifications.
Key points
Wallet currency is specified when the wallet is created and cannot be changed.
Active wallets can be used to deposit and withdraw funds.
You can create any number of wallets.
You can provide access to the wallet to other users and limit the access using permissions.
You can freeze and unfreeze funds on TRX wallets to restore Tron blockchain resources.
Wallet statuses
Wallets list
- ID
The system identifier of a wallet, generated automatically when the wallet is created.
- Label
The name of the wallet.
- Balance confirmed
The balance available for withdrawal.
- Pending
The sum of all incoming and outgoing transactions that have not yet received the required number of confirmation blocks. The value is positive for deposits and negative for payouts. This balance cannot currently be used for transfers.
- Currency
The wallet currency (including tokens and custom tokens).
- Status
The current status of the wallet. For more information, refer to Wallet statuses.
- Exchange
Click this button to switch to the Creating Exchange page of the Exchange tab, where you can exchange currencies between your wallets. The From field is automatically filled in with the name of the selected wallet.
- Settings
Click this button to view wallet details (such as public address) or change wallet settings. For more information, refer to Wallet settings.
Wallet settings
To access Wallet settings, click the wallet ID or the Settings button on the wallets list page.
The Wallet settings page includes the following tabs:
The Info tab
The tab contains all the essential wallet information:
- Currency
The wallet currency. This value cannot be changed.
- Balance
The balance available for withdrawal.
- Pending
The sum of all incoming and outgoing transactions that have not yet received the required number of confirmation blocks. The value is positive for deposits and negative for payouts. This balance cannot be used for transfers.
- Parent wallet
A coin wallet to which a token wallet is linked. You can link only one token wallet to a parent coin wallet. For successful transactions with tokens in ETH, BNB and TRX blockchains, you need to have the minimum required amount of funds on the parent wallet:
for TRX — 50 TRX
for BNB — 0.0009 BNB-BSC
for ETH — a flexible amount from 0.01 to 0.05
- Label
The name of the wallet.
- Wallet address
The public wallet address that can be used to directly top up the wallet balance. This value cannot be changed. To copy the address, click the Copy button in the right corner of the field.
- The Advanced options section
Additional wallet settings. The section contains the following fields:
- Minimal transfer amount
Payments below the specified amount (in the wallet currency) will not be accepted automatically. This can be useful if the transaction blockchain fee exceeds the transaction amount. In this case, the callback will not be sent, and you will see a new transfer with the Cancelled status on the Transfers page (refer to Transfers for details). You will also receive a notification that you can find under Events where you can confirm and accept such transfers manually.
- Notification addresses
A comma-separated list of email addresses to which new transaction notifications are sent.
- Duplication
This option allows you to copy your wallet blockchain address to another blockchain, meaning that you will have the same addresses for two different currencies. This way you can prevent sending assets to a wrong blockchain by a mistake on behalf of a sender. You can duplicate the address only once and only for ETH/BSC currencies.
- Access Rights
In this section you can manage permissions for users who have access to the wallet (refer to How to grant access to your wallet, How to restrict access to your wallet for details). Here you can grant users access to a specific wallet. For more information about managing user access to all your wallets, refer to Configure security settings and access permissions.
The Log tab
The tab contains the wallet history:
- Created at
The date and time of an action.
- Initiator
The field can have one of the following values:
System — system actions, such as wallet creation or status change.
API — actions performed via the system API.
Email address — actions performed by a specific user via the system user interface.
- Reason
A particular reason for the action. The field can have the following values:
Created — the wallet has been created.
Changed — the wallet has been changed.
Deleted — the wallet has been deleted.
- Comment
The description of the action.
- Old value
Previous state of the wallet.
- Actual value
Current state of the wallet.